The Importance Of Communication At The Workplace
Good afternoon. My name is Tham Ming Kin, and I'm a consultant from Curtin Consultancy Services (Malaysia) Sdn. Bhd. I am also a holder of Masters in Business Administration (MBA) from University Kebangsaan Malaysia (UKM). As you know, today I will talk about the importance of communication at the workplace.
What is the communication? Communication is a process to sharing information, idea, opinion, and plans between two or more people to reach an understanding. The importance things of the communication is the information, idea, opinion or plan that sharing must fully understand by other party because problem will only occur when the communications are not fully or partial understanding. Today, the good communications at the workplace is one of the most important aspects of a company. Humans cannot have a good relationship without a good communication. But remember not only good human relationship need a good communication but also need by a company to success in business.
First type of communication is communication of manager to employee. Communication between manager and employee is the most important element in a company. Without the communication of information and decision from manager, employee cannot know what and how a job needs to be done before a deadline. From a good communication between manager and employee, employee can be clearly knows some basic things such as expected and request of manager from that communication. Most of the management problems occur because of the lack of the effective communication. With the proper, good and effective communication, chances of the misunderstanding can be minimized.
Second is communication of employee to management. With the communication, employee can be pass work report that include productivity, time taking of work been finish, machine down time and others to the management. From the report, management can analysis and find out what the problems are facing by the employee. From there, management can find...
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