Career Development Plan Part I
Running head: Career Development Plan Part I - Job Analysis and Selection
Career Development Plan Part I - Job Analysis and Selection
Ivan N. Downing
University of Phoenix
HRM 531 - Human Capital Management
June 8, 2009
Career Development Plan Part I - Job Analysis and Selection
InterClean Inc. Sales Person Job Analysis:
With the successful acquisition of EnviroTech, InterClean Inc. is now entering the beginning stages of merging the two successful sanitation companies. In the spirit of company growth, and exploring new areas of the institutional and industrial cleaning and sanitation industry, InterClean's sales department will move to a newly proposed solutions/service sales model, geared towards specific institutional needs.
Under the newly proposed solutions/service model, sales reps will be grouped into multi-functional teams prepared to support InterClean's high-quality products with high-quality service. Through the use of structured questionnaires to survey current clients as to how InterClean can better serve their individual needs, as well as by observing best practices of individual industries, as it pertains to industrial cleaning and sanitation, future sales team members, will be better prepared in creating full-range service packages tailored to individual accounts.
Job Duties and Specifications of New Sales Department:
Extensive knowledge of Federal OSHA standards
An understanding of the legal, environmental, safety, ethical and regulatory issues that affect sanitation and cleaning in varied industries and setting.
New sales reps will need to become conversant in the language of each client's industry as it relates to cleaning and sanitation.
Sales reps will be trained to engage directly with facility managers, health care professionals, and operational executives in their customers' organizations.
Establish and maintain customer support with all InterClean clients, after any sales are complete. Periodic...
View Full Essay
